Privacy Policy — jilli8 Casino

1. Introduction

jilli8 ("jilli8," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the jilli8 online casino platform at jilli8.net (the "Platform"). This Privacy Policy ("Policy") describes how jilli8 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.

This Policy applies to all personal data processed by jilli8 in connection with the Platform, including data collected through the website, account registration, payment processing, customer support interactions, and any other means by which you interact with jilli8.

By registering an account on jilli8 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, jilli8 acts as the personal information controller in respect of the personal data it collects and processes in connection with the Platform.

If you have any questions about how jilli8 handles your personal data, or if you wish to exercise any of your data rights described in this Policy, you may contact our Data Protection Officer using the contact details provided in Section 16 of this Policy.

3. Personal Data We Collect

jilli8 collects the following categories of personal data from players and Platform visitors:

3.1 Identity and Registration Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify that you are 21 years of age or older);
• Gender;
• Nationality and country of residence;
• Government-issued identification number (e.g., SSS, UMID, PhilHealth, passport number);
• Copies of identity documents submitted for KYC verification.

3.2 Contact Data

• Email address;
• Mobile phone number;
• Residential address (city, province, postal code).

3.3 Account and Transaction Data

• jilli8 username and account ID;
• Account balance and transaction history;
• Deposit and withdrawal records, including payment method details (e.g., GCash mobile number, bank account details, debit card details);
• Bonus and promotion history;
• Game play history, including games played, wagers placed, and outcomes.

3.4 Technical and Usage Data

• IP address and approximate geographic location derived from IP;
• Device type, operating system, and browser information;
• Session duration and login timestamps;
• Pages visited and features used on the Platform;
• Referral source (how you arrived at jilli8.net).

3.5 Communications Data

• Records of your communications with jilli8 customer support, including live chat transcripts and email correspondence;
• Feedback and survey responses submitted to jilli8.

4. How We Collect Your Data

jilli8 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically when you access the Platform, through cookies, web beacons, and similar tracking technologies (see Section 8);
• Third-party sources: Identity verification data from KYC service providers; fraud and risk data from payment processors; and publicly available information used for compliance screening.

5. How We Use Your Personal Data

jilli8 uses the personal data it collects for the following purposes:

jilli8 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required for fraud prevention or regulatory compliance.

6. Legal Basis for Processing

jilli8 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering requirements, PAGCOR-related compliance obligations, and tax reporting;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics, where such interests are not overridden by your data rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing and Disclosure

jilli8 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited circumstances:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners receive transaction data necessary to process your deposits and withdrawals;
• Identity verification providers: KYC and AML service providers receive identity documents and personal details to verify your identity and screen for compliance risks;
• IT and platform service providers: Cloud hosting, security, and analytics vendors who process data on our behalf under strict data processing agreements that prohibit independent use of your data;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law or regulatory order;
• Legal proceedings: Courts, law enforcement agencies, or other parties where disclosure is required to comply with a legal obligation, enforce our Terms & Conditions, or protect the rights and safety of jilli8 or its players;
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of jilli8's assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom jilli8 shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than those specified by jilli8.

8. Cookies & Tracking Technologies

jilli8 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and gather aggregate usage analytics. The following types of cookies are used:

• Essential cookies: Required for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without impairing Platform functionality;
• Analytics cookies: Used to collect aggregate, anonymized data about how players use the Platform, helping us identify areas for improvement. No personally identifiable information is included in analytics reports;
• Preference cookies: Store your Platform preferences such as language settings and display options to improve your experience on return visits;
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings or account preferences.

You can control cookie settings through your browser. Note that disabling essential cookies may prevent certain Platform features from functioning correctly. For detailed information on the specific cookies used by jilli8, please contact our support team.

9. Data Retention

jilli8 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments;
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later;
• Customer support records: Retained for three (3) years from the date of the interaction;
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for compliance documentation purposes;
• Technical and usage logs: Retained for up to twelve (12) months, after which they are aggregated or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jilli8's data disposal procedures.

10. Data Security

jilli8 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption in transit: All data transmitted between your device and jilli8.net is encrypted using 256-bit SSL/TLS protocols;
• Encryption at rest: Sensitive personal data stored in jilli8's systems is encrypted at rest using industry-standard encryption algorithms;
• Access controls: Access to personal data is restricted to jilli8 personnel and service providers who require it to perform their functions, on a strict need-to-know basis;
• Two-factor authentication: Available for player accounts to provide an additional layer of login security;
• Regular security audits: jilli8's systems and data handling practices are subject to regular internal and third-party security reviews;
• Incident response: jilli8 maintains a data breach response procedure. In the event of a breach that poses a risk to your rights, jilli8 will notify affected players and the National Privacy Commission within the timeframes required by law.

While jilli8 takes all reasonable steps to protect your personal data, no security system is completely impenetrable. You are responsible for maintaining the confidentiality of your account credentials and for notifying jilli8 immediately if you suspect unauthorized access to your account.

11. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilli8:

• Right to be informed: The right to be informed of how your personal data is collected, used, and shared — which this Policy fulfills;
• Right of access: The right to request a copy of the personal data jilli8 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jilli8's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact jilli8's Data Protection Officer via live chat or email at [email protected]. We will respond to all verified requests within fifteen (15) business days. We may require identity verification before processing your request to protect against unauthorized access to your data.

12. Children's Privacy

The jilli8 Platform is strictly intended for individuals aged 21 years and above, as required under Philippine law governing casino-style gambling. jilli8 does not knowingly collect personal data from persons under the age of 21.

If jilli8 becomes aware that personal data has been collected from a person under 21 years of age, the associated account will be immediately suspended, all personal data will be deleted, and any funds in the account will be handled in accordance with applicable regulations.

If you believe that a minor has registered on jilli8 or that jilli8 has inadvertently collected data from a minor, please contact our support team immediately at [email protected].

13. International Data Transfers

jilli8 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines (for example, cloud hosting or security services), jilli8 ensures that such transfers are subject to appropriate safeguards, including:

• Data processing agreements that require the recipient to apply data protection standards equivalent to those required under Philippine law;
• Transfer only to jurisdictions that the National Privacy Commission has recognized as providing adequate data protection;
• Standard contractual clauses approved by the National Privacy Commission where no adequacy decision exists.

By using the Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

14. Third-Party Links

The jilli8 Platform may contain links to third-party websites or services for informational purposes. jilli8 is not responsible for the privacy practices or content of any third-party websites. This Privacy Policy applies solely to data collected and processed by jilli8 in connection with the Platform. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

jilli8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, jilli8 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jilli8's data handling practices, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the jilli8 Platform — the fastest way to reach us
• Email: [email protected]

jilli8 aims to respond to all privacy-related inquiries within two (2) business days. For formal data rights requests, please allow up to fifteen (15) business days for a full response.

If you are not satisfied with jilli8's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.